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Sears Holdings reports significant sales declines in electronics, appliances and apparel. More than 100 Sears and Kmart stores will close as a result. Sears shares lost almost one-fourth of their value early today. At the Sears stores more than half the loss in sales occurred in consumer electronics. The 'Chairman's Letter' stated: "Consumer electronics, particularly televisions, experienced steep price declines throughout the year, which drove reduced revenues and margins across the industry".
The Sears Holdings website reports: "a year of progress for our web and mobile properties. We expanded our assortment, improved site performance and our multichannel capabilities, created innovative mobile apps, and developed social capabilities. Several industry sources, including Gomez Inc. and Internet Retailer, recognized us for the speed and performance of our website during the holidays. Sears.com ranked second in the e-tailing group 4th Annual Customer Experience Index for its site experience. Acquity Group named Sears Holdings “Overall Best-in-Class" for our mobile efforts, and the MySears Community was honored with a Stevie Award in the Retail Web Site & Blog category".
