Parts-People.com, INC Logo
Austin, Texas since 2002
Dell parts warranty
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Parts-People.com, Inc
Since 2002
14 years in business
over 2 million Dell parts sold

About Parts-People & Company History

Parts-People began in May of 2002 as a part time home based business with a small inventory of liquidation parts for PC's and Laptops. After building a great reputation within the eBay community we started an online store to allow us to serve the growing number of businesses and individuals who can not make purchases on eBay. In 2003 we moved into our current retail location where we now are able to service Austin area customers as well as over the world wide web. Our 14,000 square foot facility located in North Austin, TX is open to the public and includes a complete laptop repair service department specializing exclusively in Dell laptops and notebook and a 2,000sqf retail showroom were you may browse refurbished laptops and laptop accessories. We have more than 450,000 satisfied customers over the last 14 years, here are some reviews from our customers.
Parts People Reviews


1 Year Warranty
We include a 1 Year warranty on every product we sell; including the used ones. Quality is key, and so we don't sell junk!
Dell Genuine OEM Parts
We stock only Dell genuine parts when applicable. This ensures you get the right parts, the first time, and it is guaranteed compatible.
Superior Customer Service
You will be amazed by our customer service team. You can call and actually talk to a real person that really knows what they are talking about. We specialize only in Dell laptops, so we better know our stuff.
Safe Shopping Guarantee
We guarantee that your shopping experience is safe and private. That green bar at the top of the page shows that we have spared no expense with our website privacy encryption. In addition to our high grade encryption, we have teamed up with Norton, the Antivirus company, to give you a Norton Safe Shop Guarantee. With your purchase you get 10,000 Identity Theft Protection.
more Norton details
We Are Reliable & Trusted

Over the last 14 years we have build trust in the Dell community. Even Dell tech support recommend us their customers. People have found Parts People to be more reliable than purchasing replacement parts from Dell itself.
Here's why:

- No Back Order. Our website has a real-time inventory which is always correct; you will not get a call stating that the part is on back order.

- Same day shipping. Every order ships same day Mon-Fri before 4pm CST; not usually ships in 3-5 days or 3-5 weeks. We ship the same day period.

- We have the parts. We stock the parts that Dell no longer stocks. You can keep your Dell laptop going as long as you want to.

- Warranty, Support, Manuals, and Video tutorials are all supplied free of charge with your purchase.

Family Business
We are truly a family owned and operated business that is dedicated to making your online purchase experience awesome enough where you'll want to tell all your friends about us. If you are new to online ordering or have had unpleasant experiences in the past - rest assured that Parts-People is a different breed of business dedicated to providing excellent quality parts, shipped quickly, at reasonable prices, and the best customer service.
Parts & Services Offered
We specialize in Dell laptops exclusively. We stock over 250,000+ replacement Dell parts, refurbished laptops, and laptop accessories for your Dell. Shop online or come in. Every part that we sell under go thorough testing and is guarantee to function perfectly; we also back it with a One (1) Year Limited Warranty.

Dell Laptop Repair Service
We know Dell laptops!!! We not only sell replacement parts but we service them too. Our service department has a team of laptop technicians specially trained to work on Dell notebooks exclusively. People ship their laptops to us from all over the world because we specialize in Dell laptops. Send your laptop in today.

Wholesale Lots
We buy large quantities of surplus parts at low prices and pass these savings. Get price breaks when you buy quantity of one part:

  • 5 or more = Save 5%
  • 25+ or more = Save 15%
  • 100+ or more Save 30%

Sign up to become a re-seller with us and save more.
866-816-5254 ext: 562

   
Parts-People.com BBB Business Review
300,000+ orders shipped
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Dun & Bradstreet,
# 14-796-5961