$100 Diagnosis and Repair Parts-People has been specializing in Dell laptops for 20 years. We are a leading supplier of Dell replacement parts and stock all laptop repair parts needed to repair your Dell laptop. We are a trusted supplier to 1000s of schools, government agencies, military and repair shops worldwide. Send your laptop to the Dell Experts!
Most of our orders are from repeat customers. Parts-People began as a small company 20 years ago in an extra bedroom of my house. I had saved a small sum of money to purchase some computer parts and began selling them on eBay. After a few months I realized that people needed a place to go for Dell parts so I began building our website. Since we are located in Austin, Texas, where Dell.com was founded, I was able to set up a solid supply line with Dell. From the start, we focused on customer satisfaction and selling quality parts. We have grown a lot since 2002 but still and always the customer will come first. You will find that we go above and beyond with every order and offer free resources and support before and after the sale.
20 years in business
over 2 million Dell parts sold
Price or Quality? We do both! Most repair shops have to special order laptop parts, they pay shipping charges for each part then pass that cost on to you. By stocking over 750,000 genuine Dell laptop replacement parts, we save you precious time and money. In fact, we are a major Dell laptop parts supplier for repairs shop across the nation; so you can cut out the middle man! We only sell genuine Dell parts, not after market 3rd party knock offs. By doing this we can guarantee the quality and 100% compatibility of every Dell laptop we repair.
Ready for your repair?
Do you need it done fast? Expedite your repair service. Details Standard turn around time can take up to 2 business days from delivery date
$100
Diagnose and Repair -- details (plus the cost of parts for the repair)
Diagnose and Repair Service
Flat $100(plus parts & shipping)
If this service is chosen, you will not be charged for any diagnosis fees.
Services included/provided for this price:
Laptop Repair Labor - Covers all labor needed to repair your laptop. Whether you need 1 or 20 different repairs preformed on the same laptop, you are covered.
Dust and Debris removal, clean and dust the laptop inside and out.
365 day warranty- All repairs include a One (1) Year Limited Warranty on parts and service
Hardware Updates - We provide your laptop's firmware with the necessary hardware updates (BIOS Flashes) to ensure your hardware is up-to-date.
Only covers labor costs, the cost of parts and shipping are additional.
Shipping Your Laptop You the customer are responsible for the costs of shipping your laptop to our laptop repair center. We provide free return ground shipping all completed laptop repairs. If you need help shipping your laptop, let Parts-People.com make all the necessary arrangements to have your laptop shipped to us. Starting at $45, this will cover all shipping charges and includes a certified laptop shipping box. More Details
Diagnosis Only
$30 (plus shipping)
This is the minimum amount that will be charged if a laptop is brought in for service.
Services included/provided for this price:
Parts-People will tell you what is wrong with your laptop.
We will go completely through the laptop and find the problem(s).
We then will give a total price quote to have the repair done.
Proceed with Repair and get free return ground shipping.
Waving Repair - If can choose not to have the repair done, you only pay $30 dianosis fee plus the cost of return shipping.
$50
General part Install or part upgrade install -- details (no diagnosis)
Flat $50 (plus parts and shipping)
Choose this service if you only want a part installed with no diagnosis
If you know exactly what part you would like installed like cracked or damaged exterior parts or laptop upgrades. See examples...
Cracked LCD screen install
Cracked LCD back cover
Cracked palmrest
Upgrade CPU
Upgrade memory
Upgrade Video Card
Services included/provided for this price:
Dust and Debris removal, clean and dust the laptop inside and out.
365 day warranty- All repairs include a One (1) Year Limited Warranty on parts and service
Hardware Updates - We provide your laptop's firmware with the necessary hardware updates (BIOS Flashes) to ensure your hardware is up-to-date.
Shipping Your Laptop You the customer are responsible for the costs of shipping your laptop to our laptop repair center. We provide free return ground shipping all completed laptop repairs. If you need help shipping your laptop, let Parts-People.com make all the necessary arrangements to have your laptop shipped to us. Starting at $45, this will cover all shipping charges and includes a certified laptop shipping box. More Details
$100 (One time, non refundable Express Service Charge )
Move your laptop to first in line to be repaired
Standard wait times can take up to two business days. Express charge will expedite the wait time, and move the repair to first in line to ensure that the service repair will be done fast. Choose this option when filling out the service request form.
This charge is in addition to shipping, parts, and labor.
$45
Prepaid Shipping Services -- details Flat rate shipping and packaging
Prepaid Shipping & Laptop Packaging Let us make all shipping arrangements for your laptop repair.
How do I take advantage of this prepaid packaging?
1. When filling out your laptop repair service form, you can choose 3 different shipping choices.
2. Once you have made your selection you can either submit immediate payment by credit card or choose to have a representative call you by phone to answer any questions you have and collect payment information for the prepaid packaging.
3. You will received a laptop box via FEDEX shipping within the alloted time below. In that box will be the appropriate packaging for the shipment of laptop computers, instructions on how to packaging the laptop properly, and a return shipping label with insurance, to ship the laptop back.
Prices and speeds are as followed:
$45 -FedEx Ground shipping - 3-5 business day shipping each way.
$90 - FedEx Saver shipping - 2-3 business day shipping each way.
$200 - FedEx Next Day Air shipping - 1 business day shipping each way.
Restrictions
Prices shown above are only for shipping the laptop. Parts and labor fees are not included, and will be quoted to you are a later date.
Free return ground shipping only applies to laptop repairs that have been completed by our repair center. Not available on diagnosis only repairs.
You must be in the continental US (lower 48 states) to be eligible for the shipping service.
Does not apply to APOs, FPOs, PO BOX's, or international addresses.
Weekend delivery cannot be requested.
May not be used to ship more than one laptop. You must pay for each additional laptop box and corresponding shipping fees.
Prices may be subject to change if your shipping address is rural, and require shipping surcharges.
Shipment includes $1000 dollars of insurance.
We reserve the right to change or discontinue Shipping Service at any time.
How much will the laptop parts cost?
We stock over 750,000+ Dell laptop parts in our online store. Every part that we sell is listed online with the exact quantity in stock and the price. If you know what part needs to be replaced, you can look it up online here. If you have questions about how much a part will cost, please contact us.
We Specialize Exclusively in Dell Laptop Repair
One (1) Year Limited Warranty on Parts and Labor
750,000+ Genuine Dell Laptop Parts In Stock
Every Repair is Completed within Days not Weeks
More than 700,000 satisfied Customers & Counting
Superior Customer Support & Knowledge Center
20 years in business
over 2 million Dell parts sold more about us ›