Fill out our online service form. You will receive a email confirmation from us. Print out your email confirmation page and get your laptop ready for shipment.
The service form must be filled out before any work can be done.
SHIP YOUR LAPTOP TO US
UPS or FEDEX are preferred carriers, but you can ship it any way you prefer.
Make sure to insure the package, and package it carefully.
WE RECEIVE YOUR LAPTOP
When your laptop is received by us, you will receive a courtesy email to let you know that it has arrived. A technician will then diagnose and determine what parts will be needed for the repair and how much it will cost. You will receive a call with those details within five business days. No work will be done without your approval.
PAYMENT AND SHIPPING
Payment is not due until the service work is complete. You will receive a call from a service technician with the total. You can then choose a shipment and payment method. You pay shipping both ways.
UPS Shipping
UPS Next day Air
UPS 2nd Day Air
UPS Ground (3-5 Business Day Delivery)
Payments Accepted:
Credit Card (Visa, Master Card, American Express)
Paypal
Money Order
YOU RECIEVE YOUR LAPTOP BACK
When you receive your laptop back, you will notice that is clean, and it works great. You will also be very satisfied with our overall, quick turn around, affordable prices, and our advanced knowledge of Dell laptops . You now understand why we are "The Dell Laptop Experts", and you will recommend us to your friends.
