Parts-People.com, INC - Parts and Service for Dell Laptop Notebooks - How it works
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Austin, Texas
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Parts-People Laptop Service - How It Works

step1

SERVICE FORM AND EMAIL CONFIRMATION PAGE

Fill out our online service form. You will receive a email confirmation from us. Print out your email confirmation page and get your laptop ready for shipment.

The service form must be filled out before any work can be done.
Fill Out A Service Form
step2

SHIP YOUR LAPTOP TO US

UPS or FEDEX are preferred carriers, but you can ship it any way you prefer.

Ship your laptop to:

Parts-People.com INC
ATTN: Service Dept
3106 Industrial Terrace
Austin, TX 78758-7610

Make sure to insure the package, and package it carefully.

step3

WE RECEIVE YOUR LAPTOP

When your laptop is received by us, you will receive a courtesy email to let you know that it has arrived. A technician will then diagnose and determine what parts will be needed for the repair and how much it will cost. You will receive a call with those details within five business days. No work will be done without your approval.

step4

PAYMENT AND SHIPPING

Payment is not due until the service work is complete. You will receive a call from a service technician with the total. You can then choose a shipment and payment method. You pay shipping both ways.

UPS Shipping

  • UPS Next day Air
  • UPS 2nd Day Air
  • UPS Ground (3-5 Business Day Delivery)

Payments Accepted:

  • Credit Card (Visa, Master Card, American Express)
  • Paypal
  • Money Order
step5

YOU RECIEVE YOUR LAPTOP BACK

When you receive your laptop back, you will notice that is clean, and it works great. You will also be very satisfied with our overall, quick turn around, affordable prices, and our advanced knowledge of Dell laptops . You now understand why we are "The Dell Laptop Experts", and you will recommend us to your friends.

Fill Out Service Form Now






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